A quick Introduction of Salesforce
Salesforce provide cloud based Customer Relationship Management(CRM) platform. Salesforce come with lots of standard functionalities and feathers that you can use to run your business. Salesforce integrates all your teams and technologies around one CRM platform so that every employee can interact with your customers like a single company.
Why salesforce is a worlds #1 CRM
Our 2019 pick for best CRM software for enterprise goes to salesforce,because it’s an established, full-featured CRM that can meet the needs of even the largest businesses.
Salesforce has been in business for nearly 20 years and has the bulk of the market share when it comes to sales,marketing and customer service application.Salesforce has a smart acquisitions policy to increase enhanced capabilities.
CRM Platform
CRM(Customer Relationship Management) refers to the technologies,practices and strategies used by organization for interacting and managing their current and potential customers. CRM offers a number of advantages that will help you to interact,understand and assist your clients,so that you will never have to worry about losing your revenue as a result of incomplete data.Here are some benefit of CRM software that will help your company to find success.
- CRM helps turn you into an improved informational organization.
- CRM means improved customer service.
- Elevate your communication with CRM.
- CRM can help automate everyday tasks.
- CRM means greater efficiency for multiple teams.
- CRM leads to improved analytical data and reporting.
Cloud based computing
Cloud computing is the delivery of computing services including servers,storage,database,networking,software and intelligence over the internet to offer faster innovation,flexible resources and economies of scale.
Types of cloud computing
- Public cloud
- Hybrid cloud
- Private cloud
Types of cloud service
SaaS ( Software as a service )
With SaaS cloud provider host and manage software applications and handle any maintenance like software upgrades and security patching.
Paas (Platform as a service)
PaaS is designed to make it easier for developers to quickly create web or mobile apps,without worrying about managing the infrastructure of servers,storage,network and database needed for development
IaaS (Infrastructure as a service)
Infrastructure as a service are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning etc.
Serverless Computing
Overlapping with PaaS,serverless computing focuses on building app functionality without spending time continually managing the servers and infrastructure required to do so.